Jelly Casino – Terms & Conditions

1General Provisions

These Terms and Conditions form a binding agreement between jelly casino (hereinafter referred to as "the Company", "we", or "us") and any user (hereinafter referred to as "you", "member", or "player").

By using the jellycasino.bet website or accessing any of our services, you confirm that you have read, understood, and fully accepted these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our platform.

Jelly casino operates under an international Curaçao eGaming licence and complies with applicable international gaming regulations. While these terms are published in Bengali, the English version shall be considered definitive in the event of any legal dispute.

2Account registration

When registering at jelly casino, you must provide accurate, complete, and up-to-date information. Accounts created with false information will be closed, and all funds held in such accounts may be forfeited.

• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• You must provide your full name, date of birth, email address, and mobile number when creating an account.
• Keep your account password confidential. jelly casino is not responsible for any consequences resulting from sharing it with others.
• Please update your account details promptly whenever your information changes.
• Transferring, selling, or renting your account to another party is strictly prohibited.

If you suspect that someone has accessed your account without authorisation, please notify our support team immediately.

3Eligibility & Age

To use jelly casino, you must meet the following eligibility requirements:

• You must be at least 18 (eighteen) years of age.
• Online gaming must be legally permitted in the country where you reside.
• You are playing on your own behalf, not for anyone else.
• You are not currently enrolled in any active Self-Exclusion program.

Jelly casino reserves the right to verify your age and identity at any time. Failure to complete verification may result in your account being temporarily suspended.

4Identity Verification (KYC)

To ensure financial security and prevent fraud, jelly casino follows a KYC (Know Your Customer) process. Before making a withdrawal, or after reaching a certain deposit threshold, you may be required to submit the following:

• A copy of your National ID (NID), passport, or driving license
• A utility bill or bank statement as proof of address (issued within the last 3 months)
• Proof of payment method ownership
• Selfie photo if required

KYC verification is typically completed within 24–72 hours. Withdrawals may be temporarily suspended during the process. All submitted information is kept secure in accordance with our Privacy Policy.

5Deposits & payments

Jelly casino supports deposits via Mobile Pay, Nagad, Rocket, Upay, and other mobile banking methods. The following rules apply to all deposits:

• Minimum deposit amounts may vary depending on the payment method selected.
• Only payment methods registered in your own name may be used.
• Payments from third-party accounts are not accepted and such transactions may be reversed.
• No processing fees are charged on deposits, though your payment provider may apply their own fees.
• Deposits are generally credited to your account instantly.

6Withdrawal Policy

The following rules must be followed when withdrawing winnings:

• Withdrawals can only be made to the same payment method used for the original deposit.
• Large withdrawals may be held until KYC verification is complete.
• Wagering requirements must be fulfilled before any bonus funds can be withdrawn.
• Standard withdrawal processing time is 1–24 hours; VIP members receive priority processing.
• Daily and monthly withdrawal limits are determined by your account level.
• Jelly casino reserves the right to suspend payments during an investigation if a transaction appears suspicious.

7Bonus Terms & Conditions

Bonuses and promotional offers at jelly casino are provided under specific terms and conditions. Please read these carefully before claiming any bonus:

• Wagering requirement: Wagering requirements vary by bonus. Typically, you are required to wager 20–40 times the bonus amount.
• Validity: Bonuses must be used within a specified period after activation, or they will expire.
• Eligible Games: Not all games contribute equally toward bonus wagering. Some games are excluded from bonus play.
• Maximum bet: A maximum bet limit per round applies when playing with bonus funds.
• Multiple bonuses: Multiple bonuses cannot be used simultaneously unless explicitly approved.

8Betting Rules

The following rules apply to all betting activity on jelly casino:

• Each game has its own rules, which are displayed within the game. Players are required to follow them.
• If an incorrect result is displayed due to a technical error, jelly casino reserves the right to determine the correct outcome.
• If your internet connection is lost, the outcome will be determined according to the game's automatic rules.
• Once odds and bets have been confirmed for Sports Betting, they cannot be changed.
• Jelly casino reserves the right to set a maximum cap on winnings.

9Prohibited activities

The following activities are strictly prohibited on jelly casino and may result in permanent account termination:

• Opening or operating multiple accounts
• Using any strategy or software to circumvent bonus terms and conditions
• Opening or operating an account using another person's identity
• Using automated software, bots, or scripts
• Using the platform for money laundering or any other illegal financial activity
• Intentionally exploiting game vulnerabilities or bugs for personal gain
• Misconduct toward other players or staff
• Funding or receiving funds through a third party

10Account closure & suspension

Jelly casino may close or suspend an account under the following circumstances:

• Upon evidence of a terms and conditions violation
• If identity verification is not completed or false information is found
• Upon detection of suspicious financial activity
• For accounts that have been inactive for an extended period (more than 12 months)
• For legal reasons or upon instruction from a regulatory authority

You may request to close your account at any time. Any outstanding balance will be returned to you, though unused bonuses will be forfeited.

11Privacy & data protection

Jelly casino's Privacy Policy forms an integral part of these Terms and Conditions. We store your personal data with the highest level of security and do not share it with third parties, except in the following circumstances:

• To meet legal obligations
• In cooperation with regulatory authorities for financial fraud investigations
• In partnership with trusted providers for payment processing

For more details, please visit our Privacy Policy View page.

12Limitation of liability

Jelly casino is not liable for the following:

• Game losses due to internet disconnection
• Losses caused by issues with your device or software
• Delays or failures caused by third-party payment systems
• Temporary service disruption due to unexpected technical issues
• Losses resulting from sharing your password or account details with another person

Jelly casino is not responsible for financial losses incurred through gaming. All gaming activity is conducted entirely at your own discretion and risk.

13Responsible Gaming

Jelly casino is deeply committed to responsible gaming. We believe gaming should be a source of fun — not a way to solve financial problems.

• Deposit Limit: You can set your own daily, weekly, and monthly deposit limits.
• Loss Limit: Automatically stop playing after a set loss amount.
• Break benefits: You can take a break from gaming for a set period.
• Self-Exclusion: You can exclude yourself from gaming, either permanently or for a set period.

If you feel that gaming is having a negative impact on your life, please Responsible gaming Visit the page and get help .

14Changes & updates to Terms and Conditions

Jelly casino reserves the right to modify, amend, or remove these terms and conditions at any time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

We recommend checking this page regularly. If you have any questions or need clarification, please reach out to our support team.